Industries · Med spas

Med spas: more customers, new revenue, less unnecessary cost.

Med spas grow on repeat treatments and lose clients between them. These are the systems we would typically build and operate for a med spa or aesthetics practice, using the tools it already has.

These are examples, not a package. We start with the opportunity worth the most to your business, record a baseline, and build what it needs using the tools you already have.

What we usually see

Instagram and ad inquiries come in faster than the front desk can answer them. Consultations happen, and the client who wanted to think about it never hears back. Treatments that should repeat every few months depend on the client remembering. Memberships lapse quietly, and pre-treatment instructions are sent by hand when someone remembers.

Tools you probably already use

  • Med spa software such as Aesthetic Record, Zenoti, Boulevard, Mangomint or Vagaro
  • Instagram, Facebook and your ad accounts
  • Your payment tools for memberships and packages
  • Your phone system and text messaging
  • Your website and Google Business Profile

Where we would start

  1. 01

    Every inquiry answered

    Messages from Instagram, Facebook, your website and missed calls get a quick reply with a way to book a consultation, and your team sees them in one place.

    What changes

    Interest from social media stops expiring in a DM inbox.

  2. 02

    Consultations that turn into bookings

    Clients who had a consultation and did not book get timed follow-ups in your voice, with the provider they met.

    What changes

    Clients who were thinking about it hear from you before they book somewhere else.

  3. 03

    Rebooking on each treatment's timeline

    Each service has the interval your providers set, and clients hear when it is time to come back, with a link to their provider's calendar.

    What changes

    Repeat treatments happen on schedule instead of by memory.

  4. 04

    Memberships and packages that renew

    Membership credits, package balances and renewal dates are tracked, and clients hear before credits expire or a renewal comes due.

    What changes

    Recurring revenue that does not lapse quietly.

  5. 05

    Pre and post care sent every time

    The instructions your providers wrote go out before and after each treatment type, with a way to reach the office if something seems wrong.

    What changes

    Clients arrive prepared, and your team hears about concerns early.

  6. 06

    A weekly spa report

    Inquiries, consultations booked and converted, rebooking rate, membership changes and provider utilization, in one message.

    What changes

    You see what is growing and what is leaking at a glance.

Scout, Forge and Sift for med spas

Acquire

Scout

Find the demand you are not capturing, from missed inquiries and dormant leads to nearby customers who have never heard of you, then build the path that turns it into paying customers.

Explore Scout Expand

Forge

Turn what the business already knows and does into revenue that repeats: plans, memberships, add-ons or new services your customers would pay for.

Explore Forge Save

Sift

Find the software, vendors and manual work you pay for every month without needing all of it, and replace them without losing what they do.

Explore Sift

What stays with you

Assessments, treatment choices, dosing and anything clinical stay with your licensed providers. AI never diagnoses or gives medical advice; it answers, books and reminds. Client information stays in your own systems, and we confirm what each system holds, and what agreements that requires, before anything connects. Review invitations go to every client the same way and never mention treatments. Connecting your tools does not authorize us to send messages or change records; every automatic action is one you agreed to, and you decide what needs review first.

Questions

Do we have to switch booking software?
No. We work with Aesthetic Record, Zenoti, Boulevard, Mangomint or whatever you use, and connect it to your social inboxes and payments. We confirm what can connect before any work begins.
Will AI answer questions about treatments?
Only general questions you approve, such as hours, location and how to book. Anything about candidacy, results or side effects goes to your providers.
Can you run our ads?
We can connect your ad accounts so every lead is answered and tracked to a booking. Ad spend stays on your bill, and we tell you which campaigns actually produce clients.

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Your business, not a template.

Tell us where the business feels constrained. We will tell you which opportunity we would start with, what it would take, and what we would leave alone.

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