Pest control companies: more customers, new revenue, less unnecessary cost.
Pest control businesses are built on recurring service, and the money is in keeping it. These are the systems we would typically build and operate for a pest control business, using the tools it already has.
These are examples, not a package. We start with the opportunity worth the most to your business, record a baseline, and build what it needs using the tools you already have.
What we usually see
New customers sign up and wait too long for the first visit. Recurring customers forget the tech is coming and are not home, or the gate is locked. Cancellations arrive as a phone call nobody can save. Reservice requests come in by text, email and voicemail. Termite, mosquito and wildlife services go unoffered to customers who already pay you.
Tools you probably already use
- Pest control software such as FieldRoutes, PestPac or GorillaDesk
- QuickBooks or your accounting tool
- Your phone system and text messaging
- Your website and Google Business Profile
- Payment processing and autopay
Where we would start
- 01
New customers started right
Every new sign-up gets the first visit booked, prep instructions and what to expect, and the agreement and autopay set up before the tech arrives.
What changesFaster starts and fewer first-visit problems.
- 02
Service notices before every visit
Customers get a reminder before each recurring visit with any prep, and a note after with what was done.
What changesFewer locked gates and fewer calls asking whether anyone came.
- 03
Cancellations caught early
Signs a customer may leave, such as repeat reservices, skipped visits or failed payments, are flagged to your team before the cancellation call.
What changesYour team gets a chance to fix the problem while the customer is still yours.
- 04
Reservice requests in one place
Requests from calls, texts, email and the web are logged against the account and scheduled, and the customer hears when.
What changesNo reservice falls through the cracks.
- 05
The right service in the right season
Customers hear about mosquito service in spring, rodent exclusion in fall and termite inspections at the right time, based on what they already have.
What changesMore revenue per customer, from people who already trust you.
- 06
A weekly retention report
New starts, cancellations, saves, reservices and failed payments, in one message.
What changesYou watch the number that decides the business.
Scout, Forge and Sift for pest control companies
Scout
Find the demand you are not capturing, from missed inquiries and dormant leads to nearby customers who have never heard of you, then build the path that turns it into paying customers.
Explore Scout ExpandForge
Turn what the business already knows and does into revenue that repeats: plans, memberships, add-ons or new services your customers would pay for.
Explore Forge SaveSift
Find the software, vendors and manual work you pay for every month without needing all of it, and replace them without losing what they do.
Explore SiftWhat stays with you
Product choice, application decisions and anything regulated by your state license stay with your licensed technicians. The systems never give treatment or safety advice. Connecting your tools does not authorize us to send messages or change records; every automatic action is one you agreed to, and you decide what needs review first.
Questions
- Do we have to change from FieldRoutes or PestPac?
- No. We work with the pest control software you use and connect it to your phones, payments and website. We confirm what can connect before any work begins.
- Can the systems save cancellations?
- They flag customers at risk early and route them to your team. The conversation that saves the account is yours.
- Will customers get pest advice from AI?
- No. Messages cover scheduling, prep and what was done. Treatment questions go to your technicians.
Also in trades and home services
Your business, not a template.
Tell us where the business feels constrained. We will tell you which opportunity we would start with, what it would take, and what we would leave alone.
